QUEUE SYSTEM
QUEUE SYSTEM
Support multiple branch/shop locations with local queue server, data to be uploaded via internet/intranet to the central queue server at HQ for statistics and reports.
COUNTER
Support multiple service counters using wireless android tablets or iPads as call-terminals. Provide custom-built template and support call, recall, transfer, suspend, start, end, finish functions. Also support
20 key key-pads.
TICKET KIOSK
Touchscreen with custom-design template, thermal ticket printer with custom-design ticket template, RFID/IC/Magnetic card reader, QR code scanner, support customer phone number input
ANALYSIS
All data are stored in SQL database for statistical analysis and reporting, data can be exported to Excel files.
QUEUE STATUS
Provide custom-built template to display queue status information on multiple display screens with video/image contents side-by-side, support multi-lingual voice announcement.
CONTROL
Allows admin-users to manage service-types, reset and cancel ticket numbers, monitor ticket and counter status, backup and delete/restore data.